Jeff provides strategic direction and leadership toward the achievement of the company’s mission, strategies, goals and objectives. He is an accomplished business leader with more than 20 years of experience in the credit and collections industry. He spent more than eight years as a certified public accountant providing financial services for many Fortune 500 clients and served as a manager for the international accounting firm, PricewaterhouseCoopers.  Jeff sits on the Board of Directors and serves as President for the American Collectors Association (ACA) of Texas.

 

Degree(s): Bachelor of Business Administration in Accounting, Baylor University

License(s)/Certification(s): Certified Public Accountant

Vamsi leads the information technology team, ensuring the availability, integrity and security of all IT systems and infrastructure. Vamsi also focuses on designing business intelligence tools to help drive recoveries. Vamsi Bogullu has more than 11 years of experience in managing enterprise-wide mission critical systems and creating business intelligence and data mining tools across diverse industries, including collections and education.

 

Degree(s): Master of Science in Engineering Management, University of Missouri-Rolla; Bachelor of Engineering in Production Engineering, Madras University, India

Jeff has more than 15 years of experience and provides strategic leadership and hands-on direction for all aspects of call center operations including strategic planning, development, staffing, management and financial performance. He manages and coordinates action plans for daily operations, establishes work priorities, and ensures client performance needs are met while meeting cost, productivity, and quality goals.

 

Degree(s): Bachelor of Art in Government, University of Texas at Austin

Clayton leads SWC's product development and opportunity acquisition department.  He is tasked with developing solutions that leverage our organizational strengths with market needs. Clayton has more than 28 years of experience serving many roles in both the operational service delivery and in developing new departments/products for implementation.  He previously served as the Assistant Executive Director of Operations at the North Texas Tollway Authority where he lead a workforce of approximately 700 employees in various departments, including customer service and revenue collections.